CLM^SM Examination Study Guide, 2nd Edition

Barry University of Miami, Florida has developed this Guide in cooperation with the Association of Legal Administrators to serve as a valuable accompaniment to individuals preparing for the CLM^SM exam. The Guide is divided into modules that correspond to the Content Outline of the Body of Knowledge listed in the CLM^SM Information and Application Packet. The 250-page Guide covers:

Office Operations Management

• The Internet, Web-based technology, hardware and software systems, including security and confidentiality
• Facilities management procedures and techniques, lease/contract agreements, filing systems, records management and retention requirements, project management
• Space assessment, design and development strategies
• Strategic, disaster and business planning

Legal Industry

• ABA Model Rules of Professional Ethics as it pertains to law firm management
• Business insurance
• Professional liability
• Conflict of Interest Systems
• Trust accounts
• Trends in the legal industry

Human Resources Management

• Selection, retention and promotion
• Federal employment laws
• Performance appraisals and disciplinary procedures
• Orientation, training, and motivation
• Compensation and benefits
• Organizational development, team-building and conflict management

Financial Management

• Financial statements
• Banking concepts and types of accounts
• Payroll and employee benefit procedures
• Trust accounts
• Billable hours, legal fees, and collections
• Financial analysis
• Financing methods (lease vs. buy)
• Budgets
• Financial controls

The Guide also includes:

• Pre and post-tests with answer keys for each module
• In-book sources for answers to the pre- and post- test questions
• 30 additional sample questions with answer key
• Key Concepts and Terms
• Glossary
• Bibliography
• Index

Cost:
Members: $249 plus shipping and handling
Non-Members: $299 plus shipping and handling

To order online click here.

To order by mail or fax, print the order form .

To order by phone, call ALA Order Fulfillment at (847) 267-1252.